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How does the subscription to Freepik with Apple iOS In-App work?
When you use iOS In-App to purchase a subscription, you subscribe to Freepik through the App Store. This means that you make the payment with Apple, not with us. Apple manages everything you need to do, including requesting a refund or canceling the automatic renewal.
What payment methods can I use with In-App?
To purchase a subscription with iOS In-App method, you will need an Apple ID and a valid payment method. You can check available payment methods for your country here.
You can easily add or change your payment method in your device following these simple steps.
Where can I see my Freepik subscription details?
You can see that you have an active subscription and you are a Premium member in the Freepik app and on our website Freepik.com. However, if you log in to the website, you won't be able to see the subscription details or make changes. Any changes you want to make should be done in the App Store. You can also see the details in your App Store purchase history.
How can I request a refund or cancel the automatic renewal?
Apple manages the refund and cancellation processes. You can learn how to request a refund and how to cancel the automatic renewal in their guides.
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