Google Play In-App Purchases

How does a Freepik subscription through Google Play work?

Subscribing to Freepik via Google Play means your payment and subscription management are handled directly by Google Play. This includes processing payments, managing automatic renewals, and handling refund requests. All subscription-related actions are seamlessly managed through your Google Play account, not directly with Freepik.

What payment methods can I use with Google Play?

To subscribe using Google Play, you'll need a Google Play account and a valid payment method. You can check the available payment methods for your country by visiting this link.

Adding or updating your payment method is simple—just follow these steps on your device.

Where can I view my Freepik subscription details?

You can confirm your active subscription status in the Freepik app or on our website at Freepik.com. However, while the website shows that you're a subscribed member, it doesn’t display detailed subscription information or allow you to make changes. Any subscription updates or modifications must be managed through your Google Play account.

Can I upgrade my plan purchased through Google Play?

Yes, you can easily upgrade your plan directly through the Freepik app. Simply navigate to the 'Profile' tab and select 'Upgrade your Plan'. However, downgrading your plan isn’t available via the app. To switch to a lower plan, you’ll need to cancel your current subscription renewal. Once your current plan expires, you can purchase the new plan of your choice.

How do I request a refund or cancel automatic renewal?

Refunds and cancellations are handled directly through Google Play. To get started, check out their helpful guides on requesting a refund and cancelling automatic renewal.